Shelter Security Staff Los Angeles

Shelter Security Staff

Full Time • Los Angeles
Benefits:
  • 401(k)
  • Competitive salary
Job Title: Shelter Security Staff 

Reports To: Program Manager / Site Supervisor  

Position Summary: 

The Shelter Security Staff is responsible for ensuring a safe, orderly, and welcoming 

environment for all clients, staff, and visitors. Security staff play a key role in maintaining 

the integrity of shelter operations by monitoring activity, de-escalating conflicts, enforcing 

rules, and providing a supportive presence. Ideal candidates will be reliable, observant, and 

skilled in conflict resolution. 

Key Responsibilities: 

Access Control & Site Monitoring 

• Greet and monitor all individuals entering and exiting the shelter.  

• Conduct bag checks and pat-downs in accordance with site policy and trauma-informed practices.  

• Screen for banned items such as drugs, alcohol, and weapons; refer clients to use 

amnesty lockers for safe storage when appropriate.  

• Document and report all confiscations to the Program Manager or designated 

supervisor. 

Rounds & Surveillance 

• Conduct hourly security rounds of both the interior and exterior of the facility.  

• Ensure all entrances, exits, and emergency pathways remain secure and 

unobstructed.  

• Observe and report any suspicious behavior, safety concerns, or maintenance 

issues. 

De-escalation & Conflict Management 

• Use non-violent, trauma-informed de-escalation techniques to manage conflict and 

promote a calm environment.  

• Intervene promptly in incidents involving disruptive or unsafe behavior.  

• Work collaboratively with shelter staff to support crisis intervention efforts. 

Policy Enforcement & Client Support 

• Enforce shelter rules and client restrictions, including curfew adherence, room or 

bed restrictions, and behavioral agreements.  

• Assist in documenting rule violations, behavioral incidents, and client exits.  

• Provide respectful guidance to clients regarding expectations and consequences, 

maintaining professionalism at all times. 

General Support & Additional Duties 

• Assist with food service during meal times, including setup, distribution, and clean

up.  

• Help organize storage areas, donations, and common spaces as needed.  

• Support shelter operations by providing coverage during staff breaks or transitions.  

• Respond to emergencies, including medical or fire incidents, according to 

established protocols.  

• Participate in staff trainings, meetings, and drills. 

Qualifications: 

• High school diploma or equivalent; security or human services background 

preferred.  

• Strong observational skills and the ability to respond calmly under pressure.  

• Experience or training in de-escalation, conflict resolution, or crisis intervention is 

highly desirable.  

• Ability to work independently and as part of a team in a fast-paced environment.  

• Must be able to stand, walk, and perform physical tasks for extended periods.  

• Flexibility to work evenings, weekends, overnights, and holidays as needed.
Compensation: $20.00 per hour




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